Switch broadband, get a £100 gift card

Exclusive for members – use our broadband comparison service to switch to Which? Recommended Provider, Zen Internet, and get a £100 Amazon.co.uk gift card.


Switch now

If you need any further support or have any questions, you can contact our Member Services team for help with your switch.

Offer ends 25 September 2024, T&Cs apply*.
Which? Broadband offer

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How to switch broadband

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FAQ's

What happens if I have to pay an exit fee for my current contract?

Please ensure to check the details of your current contract before making any switch. Only take up the offer if you are happy to take up any cost you may incur, as it may be more than the value of your gift card.

As with all price comparison Services, Which? receives commission if a consumer switches broadband provider using our comparison service. For this promotion, we are using a proportion of this commission to fund the Amazon gift card. The balance of the commission helps fund our mission to continue as the UK’s consumer champion.

We already recommend Zen Internet to consumers by way of them being a Which? Recommended Provider (WRP). Based on our most recent research, Zen Internet remains the only WRP. A Which? Recommended Provider is a provider that exceeds our assessment benchmarks and excels in our survey based customer scored and star rating.

The gift card is only redeemable against one household and one member. If you decide to switch providers for multiple addresses you will only be eligible to receive one gift card.

Our gift card amounts are only based on our most recent research, and the gift card period will end before our next results on broadband are published. We are only able to go on our most recent research, and as such can't make any predictions for the future. Any changes to WRP's in the future, or any scores of broadband providers, will not affect this offer period.

You can direct members to this page to see how our research on broadband providers is conducted: How we asses broadband.

More questions? Get in touch.

Gift card offer Terms and Conditions

  • Offer is open to current Which? subscribers (including Which? and Zen Internet employees) with Full Access, Digital, Magazine, Tech Support, Money, Gardening or Travel membership.
  • You must be a new customer to the service provider (i.e. not switching tariffs or a previous customer according to the service provider’s policy)
  • You must provide a valid email address linked to your Which? membership to receive the electronic gift card.
  • The switch must be completed online.
  • You must complete the selected service provider’s new customer onboarding and validation process. It will vary depending on your chosen service provider.
  • The is offer open from 21 August 2024 until 25 September 2024.
  • The electronic gift card will be emailed to you 90 days after the offer closes.
  • Gift card will expire ten years after it is issued.
  • Gift card is only redeemable against one household and one member. If you decide to switch providers for multiple addresses you will only be eligible to receive one gift card.
  • Which? reserves the right to withdraw or amend this offer at any time.
  • Except for liabilities that cannot be excluded by law, Which? accepts no responsibility for any damage, loss, liabilities or disappointment incurred or suffered by you as a result of entering the promotion.
  • Your gift card cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account.
  • Which? is not responsible if your gift card is lost, remains unused after expiry, stolen, destroyed or used without permission.